HOW SENSE MAKERS WORKS
More than a conversation. A structured route from situation to action.
Sense Makers begins with what is happening in your world: something you are personally working through, a challenge affecting your team or organisation, or an ambition that is proving difficult to turn into progress. Sensei asks focused questions to build the relevant context. Behind the conversation, Sense Makers compares what you provide with mapped challenge patterns, plausible underlying causes, credible evidence, established methods and current practitioner experience. The aim is not to produce a generic answer. It is to determine what appears to matter in this situation, show the reasoning and evidence behind that judgement, and help you decide what to do next.
Situation → Context → Judgement → Action
Bring the situation
Start with what is happening or what you are trying to achieve. You do not need to have framed the problem perfectly or know what kind of help you need.
Build the context
Sensei explores the goal, constraints, stakeholders, decisions and points of friction. This helps distinguish the visible problem from what may be driving it underneath.
Test what fits
Sense Makers considers plausible explanations and tests them against the context you provide. It then brings forward the evidence, current insight, methods and practical experience most relevant to the situation.
Find a route forward
You receive a working diagnosis, the reasoning and evidence behind it, and practical options for moving forward.
Bring the situation
Start with what is happening or what you are trying to achieve. You do not need to have framed the problem perfectly or know what kind of help you need.
Build the context
Sensei explores the goal, constraints, stakeholders, decisions and points of friction. This helps distinguish the visible problem from what may be driving it underneath.
Test what fits
Sense Makers considers plausible explanations and tests them against the context you provide. It then brings forward the evidence, current insight, methods and practical experience most relevant to the situation.
Find a route forward
You receive a working diagnosis, the reasoning and evidence behind it, and practical options for moving forward.
DRAWN ON DURING STEP 3 — TEST WHAT FITS
What Sense Makers draws on
Mapped challenge patterns
Recurring problems and ambitions associated with AI adoption, transformation, leadership, strategy, value creation and how work gets done.
Trusted evidence and current insight
Recognised thought leadership, rigorous research and field insight from experienced practitioners learning what works inside real organisations.
Established methods and practical experience
Approaches that help people frame problems, make strategic choices, redesign work, align stakeholders and translate decisions into action.
What you receive
A challenge you can explain clearly
A concise account of what you are trying to achieve, what is happening now and where progress appears to be breaking down.
A working diagnosis
A considered view of what may be underneath the presenting problem, including plausible causes, overlooked assumptions and important points of friction.
Evidence selected for your situation
Relevant, attributed evidence and current insight, with an explanation of why each contribution may matter here.
A practical route forward
Questions to test, conversations to have, options to consider and a recommended next step.
An evidence-backed brief
A structured summary you can use in a meeting, take into a leadership conversation or share with a colleague.
You choose how to continue
Some situations can be taken forward independently. Others benefit from a structured method, a facilitated working session or specialist experience.
Where people need to work through the issue together, Sense Makers can connect the challenge with an experienced practitioner capable of guiding the right process. Their role is to help your own people surface what they know, challenge assumptions, make decisions and turn informed judgement into action.
The diagnostic and evidence-backed brief remain yours to use whether or not you take that step.
CONTINUATION ROUTES BENEATH STEP 4 — FIND A ROUTE FORWARD
Take it forward yourself
Use the diagnosis and brief to guide your own next steps.
Use a facilitated process
Bring the right people together with a skilled facilitator to work through the issue.
Involve specialist delivery
Connect with experienced practitioners who can help deliver the work.
Bring the situation you are working through.
In about five minutes, receive a working diagnosis, relevant evidence and a practical route forward.
Start the diagnosticNo preparation required. Take it forward yourself or continue with experienced human help.